Deliveries & Returns
Deliveries & Returns
Refunds & Returns
At Olive Gold Tanning, your satisfaction is our priority. If you’re not completely happy with your order, we’re here to help.
Returns
We accept returns within 14 days of purchase if the item is unopened, unused, and in its original condition. For hygiene reasons, we cannot accept returns on items where the seal is broken or packaging is tampered with.
To request a return, please contact us at hello@olivegoldtanning.co.uk with your order number and reason for return. Once approved, we’ll provide return instructions.
Please note:
■ Return shipping is the responsibility of the customer.
■ We recommend using a tracked service for your protection.
Refunds
Once we’ve received and inspected your return, we’ll notify you of your refund status. If approved, your refund will be processed back to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. Include your order number and clear photos of the issue so we can resolve it promptly.
Delivery Information
Because luxury should arrive with ease.
At Olive Gold Tanning, we believe your glow should be effortless from start to finish. That’s why we offer smooth, reliable delivery options across the UK, with the flexibility to collect locally if preferred.
Delivery Information
Because luxury should arrive with ease.
At Olive Gold Tanning, we believe your glow should be effortless from start to finish. That’s why we offer smooth, reliable delivery options across the UK, with the flexibility to collect locally if preferred.
UK Shipping – Royal Mail £4.50
Shipped within two days
Once dispatched, you’ll receive a confirmation email with tracking details so you can follow your glow all the way to your door.
A Few Things to Note
■ We currently do not offer international shipping.
■ Delivery times may vary slightly during peak seasons or postal delays, but we always aim to dispatch your order promptly.
Have a question about your order?
Our team is here to help—reach out anytime at orders@olivegoldtanning.co.uk
